Shipping & refund policy

Courier Delivery:

FREE Delivery for orders over €50 - Anywhere in Ireland and Northern Ireland

Orders below €50 cost €3.99 - Anywhere in Ireland and Northern Ireland

How Long Will it Take? 

 

Next day when ordered before 2pm 

Please contact us on 057 8757338 for further information

Track and Trace - You will be kept informed via email when the item leaves our Salon and we will provide a tracking number for Fastway Couriers.

Returns Policy:

In accordance with the Distance Selling legislation, we will accept goods returned within 14 days from date of delivery so long as they are returned in an unused new condition with the original packaging. Please note, it's the customer's responsibility to ensure the goods are returned safely to us. We process refunds daily. Please not that it can take up to 5 working days for the refund to show up on your statement due to the banks processing time

Change or Cancel Orders:

Please contact us on 057 8757338 or egoboosthairandbeauty@gmail.com between 9am and 5pm, Monday to Saturday. Please be ready to quote your order number. If your order has already been despatched or delivered, then you'll need to follow our Returns procedure in the event of any unwanted products.

 

Returning Faulty Goods:

If your parcel arrives damaged please either do not accept it or report it immediately. In the unlikely scenario that a parcel arrives damaged you must report this to us within 24 hours by phone or email. Our team will then work with you to resolve the issue.

Other information:

No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2000 once you have used your product, unless the product is defective and you are returning it for this reason.

All postage costs associated with the exchange or refund of goods are incurred by customers returning from outside of Ireland. 

To Return a product:

Please

  • Pack the product

  • Add your order number & reason for return

 

Please post the item to:

Ego Boost Hair & Beauty

Main Street

Abbeyleix

Co. Laois

©2020 by Ego Boost Hair